ELECTRONIC MONEY

Electronic money is a digital alternative for cash, which is used for payments in the Republic of Serbia
at retail and online stores which accept institution`s electronic money.
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Buying Electronic money

The institution issues electronic money stored on the Voucher.

The minimum Voucher amount is RSD 500.00
The maximum amount of the Voucher is RSD 15,000.00

Exchange cash for electronic money in a simple way.

List of locations where electronic money can be purchased.

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Spending Electronic Money

You can use electronic money on the territory of the Republic of Serbia for the purpose of paying for goods and services.

In the Institution’s branches.

List of locations

At the physical and internet locations of merchants with whom the Institution has concluded
agreement on the acceptance of electronic money.

List of private merchant sites

Spending Electronic Money

Make the payment on the internet
site by entering the voucher
number and security code

Spending Electronic Money

Pay at the physical location by
presenting the barcode from
the Voucher receipt

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Electronic money balance check

Electronic money balance check

Electronic money balance check

  1. Register a user account
  2. Enter the security elements of the Voucher: Voucher number and security code
Electronic money balance check

List of locations

  1. Find the nearest location
  2. Present the barcode from the Voucher
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Block access to voucher

Block access to voucher

Voucher blocking

  1. Register a user account
  2. Enter the security elements of the Voucher: Voucher number and security code
  3. Block Voucher
Block access to voucher

List of locations

  1. Find the nearest location
  2. Present the barcode from the Voucher
  3. Submit a blocking request
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Unblock access to Voucher

Unblock access to Voucher

Unblock the Voucer

  1. Register a user account
  2. Enter the security elements of the voucher: Voucher number and security code
  3. Enter the Voucher unlock code
  4. Unblock the Voucher
Unblock access to Voucher

List of locations

  1. Find the nearest location
  2. Present the barcode and Voucher unlock code
  3. Submit a request for unblocking
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Withdrawal of Electronic Money

Withdrawal of Electronic Money from Vouchers can be made at the following locations.
List of locations

Find the location and present the BAR code from the Voucher

Withdrawal of Electronic Money
  1. Submit a request for cash withdrawal of electronic money
  2. Present the barcode from the Voucher

Withdrawal of Electronic Money
  1. Submit a request for cashless withdrawal of electronic money
  2. Present the barcode from the Voucher
  3. Submit the account number to which you want the funds to be transferred
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